Users Experiencing Paypal Payment Workflow Issues
Users are facing challenges with PayPal's payment process. The removal of the 'pick payment type' dialog is causing confusion. Sites are remembering the last used card, leading to unexpected charges. This inconsistency affects user trust and satisfaction. Users need a reliable way to manage their payment preferences.
• This brief represents a cluster of repeated, independent complaints - or an individual source conversation.
• Use the score to prioritize problems, then validate demand before building.
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