Public preview • Limited evidence snippets
Search Feels Unreliable and Users Can’t Find What They Need
SearchSaaS / ContentSeverity 73/100
Users know content exists, but search returns inconsistent results. Filters are weak, relevance is poor, and trust erodes.
Who experiences this
SaaS product teams, knowledge management users
Why now
- Content volumes are increasing
- Users expect “Google-like” search
- Bad search drives support load and churn
Evidence snippets (preview)
These are anonymized excerpts. Full threads, clustering, and supporting context unlock inside the app.
““I can’t find things I know exist.””
🔒 Full context in paid evidence.
““Search results are random; we just browse manually.””
🔒 Full context in paid evidence.
““Filters don’t map to how we work.””
🔒 Full context in paid evidence.
What people try today
- Tagging taxonomies that users don’t follow
- More filters without better relevance
- Manual folders and duplicated docs
Monetization angles
- Relevance tuning and semantic search
- Saved searches and alerts
- Workflow-specific search templates
Next steps
Use the guided flow to validate this problem, then unlock full evidence when you’re ready.